A common pitfall on which participation can fail is ineffective communication. Communication between departments and across projects is often poor within public authorities, citizens do not have the opportunity or interest to know what is happening in local government, and the result is often a lack of trust and reluctance on the part of citizens to participate in governance. 

Communication needs to promote a participatory process or project among the public in a timely, clear and systematic way and allow feedback from participants in the process.

We can help you choose the appropriate communication channels and style of communication, whatever target group you are working with. We will analyse existing communication tools and adjust the tone of the communication appropriately to ensure that the text gets attention and generates interest. We believe that participation starts with communication, so we will take care of the communication strategy for your project.