Logo Participation Factory

Privacy Policy

Legal relationship and general warnings

1.1.  Effectiveness. These Terms of Use of the Website have been effective since 22. 10. 2020.

1.2.  The website. For the purposes of this document our website means a set of web pages forming together our website operated at https://www.participationfactory.com/ and all sub-pages.

1.3.  Sections with restricted access. For the purposes of this document sections with restricted access mean any page or a group of pages within the website which are subject to specific rules for access to them, such as charging or the need for registration on the website. Which page falls within a restricted section is indicated at the appropriate location on our website.

1.4.  The service. For the purposes of this document the service means an information society service which is used by browsing out website and whose provider is a company PARTICIPATION FACTORY s.r.o., based in Farní 878/23, 162 00 Praha, ID number 07897758, recorded in the Commercial Register at the Municipial Court in Prague, Section C, File No. 309476, non-payer of VAT (for the purposes of this document referred to as “we” or equivalent terms). By usage of service a legal relationship arises between us and the recipient of service (for the purposes of this document referred to as “you” or equivalent terms).

1.5.  The web content. For the purposes of this document the web content which is provided by us within the scope of the service means all data you receive from us at your request entered via a web browser, in particular texts or images but also source codes of pages.

1.6.  The scope of the service. No minimum scope is guaranteed within the providing of the service. The service may be temporarily or permanently unavailable, wholly or in part. Its user interface, appearance and functionality may change or may be removed, based on our discretion which is not subject to a need for prior notification.

1.7.  The price for the service. We provide the service free of charge. You pay for the technical equipment, software and connectivity to this service. Sections with limited access within our website are not free of charge.

1.8.  Reservation of changes in terms. These Terms of Use of the Website may be changed and updated. Before you start using the web content, it is your responsibility to become familiar with the current version of the Terms of Use of the Website.

1.9.  General restrictions. It is prohibited to use any means to undermine or circumvent security measures related to this service or other services of ours, and other Internet-related services and sites or computer networks.

1.10.  Exclusion of liability. To the extent permitted by the applicable legislation, you agree that we will not be liable for any damage that you may incur in connection with this service, and you also agree with the agreed limitation of compensation for any such damage amounting to 0 CZK.


2.1.  Exclusion of license. If the web content is wholly or in part a copyrighted work, and if not stated otherwise for individual components of the web content, we do not grant you a license to the web content and without our permission it cannot be used outside the legal limitations and exceptions.

2.2.  The database rights. You are not authorized to extract or otherwise use our databases. In addition, you undertake to refrain from similar conduct in relation to such databases of ours that do not enjoy protection under the Copyright Act.

2.3.  Links. If you link to any websites, you agree with the obligation not to provide third parties with such a link that bypasses our security or the means to control the distribution of content, such as references only available in sections with limited access or to registered users. In any case, we also reserve the option to change the structure and content of the website and/or introduce new or modify existing tools for content control, which may result in a malfunction of your previously acquired content. You agree that in such a case you are not entitled to recover any damages.

Personal data, their processing and temporary files

3.1.  Legal regulation. Your data are processed in compliance with the stipulations of the European General Data Protection Regulation (GDPR) and further data protection legislation.

3.2.  Personal data for purposes of the contract. Personal data entered when ordering our goods or services are subject to the terms of personal data processing referred to in documents that you will be acquainted with before the conclusion of the contract.

3.3.  Personal data entered elsewhere on our website. The following terms shall apply only in respect of your personal information that you provide on our website outside the scope of the previous clause.

3.4.  Processing personal data for the purpose of sending commercial messages. If you provide us your electronic contact details we process your personal data in order to offer your products and services through commercial messages on the basis of our legitimate interests unless you denied it.

3.5.  Processing personal data based on the legitimate interest. We also process your personal data for the purpose of web traffic evalution, statistics and record-keeping on the basis of our legitimate interests relying on monitoring traffic of our website and its optimalization. We process your personal data for this purpose for period necessary for the evaluation of gathered data and implementation of eventual customizations. We transfer this data to our processors who deal with web traffic analysis and help us with functioning of our website and online store platform.

3.6.  Processing based on fulfilment of legal obligations. We also process your personal data on the basis of fulfilment of legal obligation, especially providing information to authorities.

3.7.  The scope of processing your personal data. Such personal data may be, for example:

3.7.1.  name and surname,

3.7.2.  e-mail address,

3.7.3.  telephone number,

3.7.4.  IP adress,

3.7.5.  data about registration and settings,

3.7.6.  data about mutual communication,

3.7.7.  data about orders and transactions.

3.8.  Disagreement with personal data processing. You can express, at any time, your disagreement with the processing of your personal data for the purpose of sending commercial messages, just as you can, at any time, withdraw your prior consent to the processing of your personal data for another purpose.

3.9.  Rentention period. We store your personal data for period necessary for the attainment of above mentioned purposes. Afterwards, personal data are being liquidated.

3.10.  Entities involved in processing of personal data. We process all of the above-mentioned personal data in the position of a data controller. This means that we determine the above-defined purposes for which we collect your personal data and the means of their processing and that we are responsible for their due implementation. We also use the services of other processors, who process the personal data according to our instructions. Such processors include especially IT providers and other technology and support contractors, marketing and commununication tools providers.

3.11.  Rights concerning personal data. Regarding your personal data you have also the right to:

3.11.1.  obtain their rectification or completion from us without undue delay, if you find out that your personal data that we process are inaccurate or incomplete.

3.11.2.  know which of your personal data we process, for what purpose, for how long, where we obtain your personal data, to whom we transfer them, who else processes them and what other rights you have in relation to the processing of your personal data. You also have the right to obtain access to these personal data and obtain a copy of the personal data being processed. The first copy will be provided free of charge and further copies will be paid.

3.11.3.  obtain erasure of your personal data from us. We will erase your personal data without undue delay provided we no longer need your personal data for the purposes for which we processed them or you withdraw your consent to the processing of your personal data for which your consent is necessary and we do not have any other reason to process such data further or you use your right to raise an objection against the processing in relation to the personal data that we process on the basis of our legitimate interests and we arrive at the conclusion that we no longer have such legitimate interests justifying such processing or it occurs that our processing of your personal data is no longer in compliance with generally binding legislation. This right will not be applied where the processing of your personal data keeps being necessary for the fulfilment of our legal obligation or the establishment, exercise or defence of our legal claims.

3.11.4.  restriction of the processing of your personal data. This right enables to request in certain cases that your personal data are marked and that such data are not subject to any further processing operations – not forever (as in the case of the right of erasure) but for a limited time. We are obliged to restrict the processing of your personal data when you contest the accuracy of your personal data – in this case we restrict the processing until we reach an agreement on the data accuracy, or we process your personal data without a sufficient legal basis but you prefer a restriction of processing to an erasure of such data, or we no longer need your personal data for the above-stated purposes of processing but you require them for the establishment, exercise or defence of legal claims, or you raise an objection against the processing. While we are investigating whether your objection is substantiated, we are obliged to restrict the processing of your personal data.

3.11.5.  obtain back from us all of your personal data you have provided us and that we process on the basis of your consent and on the basis of performing a contract. We will transfer your personal data to you in a structured, commonly used and machine-readable format. In order to be able to transfer the data upon your request easily, we can use such form only to transfer data that we process in automated manner in our electronic databases.

3.11.6.  raise an objection against the processing of personal data which is carried out on the basis of our legitimate interest. In such case, we will stop processing your personal data for the particular purpose, unless we have serious justified grounds to continue such processing.

3.12.  Right to lodge a complaint with the Office for Personal Data Protection. You made lodge your complaint against our processing of your personal data with The Office for Personal Data Protection. You may exercise this right when you believe that we process your personal data illegitimately or at variance with generally binding legislation.

3.13.  Files stored in your device for later access (temporary files). Our website may use cookies (and possibly other technologies on a similar principle, such as Adobe Flash). This means that in a dedicated space in your device memory we store small data files that allow us to provide you with the service and to improve it further. This and the following clauses concern those of temporary files that themselves are not personal data at the same time.

3.14.  Temporary files that are technologically necessary to provide the service. Some temporary files are technologically necessary to provide the service. This means that it is not possible to avoid their storage without maintaining the functionality of the service.

3.15.  Temporary files saved in order to provide value-added services. Sometimes, we store some temporary files in order to provide you with a better quality service and a service more customized to your preferences. Within this framework, we can store in your device:

3.15.1.  files carrying information about your movements on the website, including files further processed by third parties in an anonymized form to ensure an analysis of the website traffic,

3.15.2.  files carrying information about your geographic location.

3.16.  Disagreement with storing temporary files and their blocking. Your browser may not support saving of temporary files at all, otherwise it usually enables their management and blocking. If you make use of this option, you acknowledge that some parts of the service may not work correctly – for example logging-in, and consequently, the entire user account or the language setting storing.